In order to continuously improve its services, CD-Mediaworks encourages ongoing customer feedback to help establish its customer service standards and performance measures.
All products offered for sale by CD-Mediaworks are sold with the full
manufacturer's warranty. The warranty period and service varies by manufacturer
and product, so please refer to the product information or feel free to email
We understand how frustrating it can be to receive a defective product. We
take every effort to avoid this and, subject to the manufacturer's warranty
requirements, we will replace any defective product returned to us within our
warranty period as quickly as possible. Defective products must be returned in
the manufacturer's original packaging and the carton must include all components
and other items originally packaged with the product: cables, software, manuals,
CD-Mediaworks does not pay freight on any product returns. Defective hardware
returns are tested by the manufacturer. Products found to be defective will be
repaired or replaced at the discretion of the manufacturer and returned to you
Certain manufacturers may require all defective products be returned directly
to them, so please remember to send us an email
or call first.
Software License Agreement
CD-Mediaworks grants you a non-exclusive license to use a copy of our program
subject to the following terms and the proprietary notices, labels or marks on
the program and the accompanying documentation. Any License Agreement included
with the product takes precedent over this agreement.
1. Use the program only on any one computer at any one time.
2. Make a copy of the program in machine-readable form for archival purposes
as long as all proprietary notices are reproduced on each copy.
You may not:
1. Modify, translate, reverse engineer, decompile, disassemble, or create
derivative works based upon this program.
2. Rent, transfer or grant any rights in this program or accompanying
documentation in any form to anyone else without the prior written consent of
3. Remove any proprietary notices, labels or marks on the program and
4. Use this program, or permit this program to be used on more than one
computer at any one time.
This license is not for sale and it may not be assigned or sublicensed to
anyone else. Title and copyrights to the program and the accompanying
documentation and any copies remain with CD-Mediaworks.
If you do not comply with any of the above restrictions this license will
LIMITED WARRANTY AND DISCLAIMER
If, within 30 days from your first use of this product, you are not satisfied
with it for any reason, you should stop using it and notify CD-Mediaworks. If
you return to CD-Mediaworks any materials that CD-Mediaworks has sent to you in
connection with the product CD-Mediaworks will, at your option, either refund
your purchase price or replace the product and related materials.
CD-MEDIAWORKS LIABILITY IS LIMITED TO THE REPLACEMENT OF THE PRODUCT AND
RELATED MATERIALS OR THE REFUND OF THE PURCHASE PRICE. THIS IS THE ENTIRE
LIABILITY OF CD-MEDIAWORKS AND IS YOUR EXCLUSIVE REMEDY. CD-MEDIAWORKS SHALL NOT
BE LIABLE FOR ANY OTHER DAMAGES OR LOSSES INCLUDING DIRECT, INDIRECT, SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOSS OF PROFITS TO YOU OR ANY THIRD PARTY
INCLUDING, WITHOUT LIMIT, LOSS OF DATA.
THE FOREGOING LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE.
This agreement is the entire agreement. If any provision of this agreement is
held invalid, the remainder of this agreement shall continue in full force and
IF YOU DO NOT AGREE TO THE ABOVE TERMS AND CONDITIONS AND CONTINUE TO USE
THIS PRODUCT AND/OR DO NOT RETURN THE RELATED MATERIALS WHICH CD-MEDIAWORKS HAS
SENT TO YOU. CD-MEDIAWORKS WILL HAVE NO OBLIGATION TO YOU WITH RESPECT TO THIS
PRODUCT OR THE RELATED MATERIALS. THE USE OF THIS PRODUCT AND RELATED MATERIALS
WILL BE AT YOUR SOLE RISK AND YOU WILL BE LIABLE TO CD-MEDIAWORKS FOR THE PRICE
OF THE PRODUCT AND RELATED MATERIALS.
For more information on our commitment to your privacy see our Privacy
For more information on our commitment to customer service see our
Customer Service Policy.